Privacy Policy

The Gage Exchange ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and your rights regarding that information.

1. Information we collect

We collect information you provide directly to us, including:

  • Name and company name

  • Email address and phone number

  • Details about gages, tools, or standards you are buying or selling

  • Any messages or inquiries submitted through our contact form

We may also automatically collect basic technical information when you visit our website, such as your browser type, referring URL, and general location (city/state level), through standard web analytics tools.

2. How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide quotes

  • Source gages, tools, or standards on your behalf

  • Connect you with potential buyers or sellers in our network

  • Follow up on transactions and service requests

  • Improve our website and communications

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Information sharing

We may share your information in limited circumstances:

  • With trusted businesses in our professional network when necessary to fulfill your request (e.g., sourcing a specific gage or finding a buyer) — only the information needed to complete that transaction

  • With service providers who help us operate our website (e.g., web hosting, email)

  • If required by law, regulation, or legal process

Any third parties we share information with are expected to handle it with the same level of care we apply.

4. Cookies & tracking

Our website may use cookies and similar tracking technologies to improve site functionality and understand visitor behavior. These may include:

  • Essential cookies required for the site to function

  • Analytics cookies (such as Google Analytics) to understand traffic patterns

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data retention

We retain your contact and transaction information for as long as necessary to fulfill the purpose it was collected for — typically the duration of our business relationship plus a reasonable period afterward for follow-up and legal record-keeping. You may request deletion of your information at any time (see Your Rights below).

6. Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. We encourage you to contact us by phone for sensitive inquiries.

7. Your rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of your information

  • Opt out of any future marketing communications

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.